Touchless experiences

Support technology that meets you anywhere

Smart vending machines, tech cafés, and AR guidance systems create a support network that spans wherever your people work.

Touchless experiences

Physical support that reaches anywhere

Your distributed workforce needs more than phone support. Field specialists get stranded with broken equipment at remote sites. Night shift teams need replacement devices when IT offices are closed. Weekend project teams can't access basic peripherals that keep critical work moving.

Touchless experiences place intelligent support infrastructure wherever your people work, eliminating wait times and travel costs that slow down distributed operations.

Smart technology that delivers:

24/7 device pickup, device return and accessory dispensing through smart vending machines
Virtual tech cafés with video access to live support agents
Augmented reality guidance that provides visual troubleshooting without site visits

See it in action

A field specialist's laptop fails during a customer installation in rural Montana. The specialist drives 15 minutes to the nearest smart vending machine, drops off the broken device and picks up a pre-configured replacement. They're back to work within an hour instead of waiting two days for shipping. With Unisys' global reach and local presence, smart support infrastructure is strategically placed wherever your teams work worldwide.

The impact

Device replacement times drop from days to hours, field productivity increases through eliminated downtime and support costs decrease through strategic infrastructure placement.